Cook's Academy of Customer Service

With over 90 years in business, Cook’s provides a stable work environment with a tremendous opportunity for growth. We strive to create a comfortable workplace where all employees are provided the opportunity to achieve success and can take pride in their accomplishments.

Cook’s understands that the science of pest control is continuously evolving. That’s why the company opened its state-of-the-art employee training facility in Decatur, Alabama in 2014. This training center was created to give employees the knowledge to treat both residential and commercial jobs as well as ensure that Cook’s will continue to be a leader in pest control technology.

The Cook's Difference

Cook’s provides its professionals with the finest ongoing training in the industry. And our expertise is matched by our integrity. In 2001, the Better Business Bureau awarded us the prestigious National Torch Award, the highest award for business ethics in the nation.

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Home Office Training

After a thorough background check, Cook’s service technicians and sales team members are provided with a two-week training course in their local district office. This course provides team members with extensive computer training and in-field job shadowing to prepare them for the high standard of quality service customers have come to expect from Cook’s.

On-Site Training at the Residential and Commercial Training Facilities in Decatur

Cook’s Academy of Customer Service training continues at the residential and commercial training facilities in Decatur, Alabama. Knowledge and skills of pest control and customer service will be put to the test during this one- to two-week training period. All team members will be required to graduate from the academy prior to entering the field as a Cook’s representative.

Interested In Joining Our Team?

We are always seeking quality candidates with a strong will to succeed, excellent work ethic and high ethical standards. Click the link below to view open positions in your area.

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