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Why Cook's?
When you select Cook's Pest Control to solve and prevent pest problems in your home or business you receive:
A company large enough to provide the personal training, expertise, equipment and necessary supervision.
- Cook's has 32 district offices in Alabama, Georgia and Tennessee with over 1200 employees.
Carefully selected and screened professionals to perform your service.
- Extensive reference and character checks
- Recommendation from previous employers
- Drug/Alcohol free environment - testing required
- Driving records and criminal checks
- Must pass aptitude tests
- Multiple interviews during hiring process
- Must make a passing grade in the Cook's Training Course
A Company committed to training.
- Nationally recognized training program
- The month-long intensive training course, both on-line and at our Corporate Office, is provided for all new inspectors, consultants and technicians.
- Cook's approach to training is unique to the industry, but not to Cook's. The training program began in January 1973 with a full-time instructor and continues to date.
- After completing the initial training program, inspectors, consultants and technicians are continually updated through participation in Cook's monthly training program conducted in each local district and through attendance at a variety of industry workshops.
- To enhance the training material, Cook's state-of-the-art video studio provides current information for use in initial and monthly training programs.
A business committed to professionalism.
A professional image and commitment to service is evident in:
- well-maintained vehicles.
- appearance of office buildings.
- upkeep of equipment.
- use of safety cones when parking.
- shoe covers worn when we enter your home or business.
- use of baits and other materials instead of the compressed air sprayer.
- emphasis on Integrated Pest Management (IPM). At Cook's we rely on caulking, foam sealants, and copper mesh for exclusion purposes. These techniques are combined with insect monitors, trapping devices, and biomonitoring techniques.
- our "prescription treatment" method - applying specially selected materials in cracks, crevices and voids. This increases effectiveness while reducing exposure to customers and pets.
- the selection of the Sentricon Colony Elimination System as our #1 termite control program
A company that cares about quality.
Our Customer Care Representatives survey residential and commercial customers from our Customer Care Center at the Corporate Office. This quality assurance program ensures quality service and customer satisfaction.
- A team of Quality Assurance Managers from the Corporate Office inspect and report on various commercial accounts in an ongoing quality assurance program.
- Our compensation and incentive plans reward quality service.
A service built on reputation and experience.
The age of a company and reputation are important factors when deciding whom you can trust in protecting your family's or employee's health and property.
- Cook's has served the people of the South since 1928.
- Ask your neighbors or friends about Cook's service. We are confident that they are one on a long list of growing and satisfied customers.
And if you are still uncertain about why you should choose Cook's for your pest protection needs, we offer a Satisfaction or Your Money-Back Guarantee!
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