At Cook's we know there are no secrets, magic formulas or paper promises when it comes to eliminating pests in this challenging environment. Pest elimination in restaurants demands basics - trained technicians, proven materials and techniques, and commitment to quality and customer satisfaction.

Cook's 5-Step Approach to Pest Elimination in Restaurants consists of:

Inspection and Monitoring - In order to provide effective protection, the inspection process is crucial. Since conditions in the restaurant are constantly changing, the inspection process is continuous. Pests entering the facility from incoming goods and services are also a threat. With the Cook's inspection process, technicians proactively service each restaurant.

Application of Integrated Pest Management (IPM) Techniques - Cook's relies on Sanitation, Pest Exclusion, Trapping, Biomonitoring and other non-chemical control procedures before traditional methods are used. This approach involves evaluating the "big picture" and examining all aspects of the pest management program. Cook's emphasis on IPM ensures that control is achieved, with an emphasis on safety and efficiency.

Application of Pest Specific Baits and Insect Growth Regulators - These materials are applied in cracks, crevices and voids (areas where the pests live) so pests can find them easily. This yields greater results while exposure to food, food-handling surfaces, and humans is reduced.

Customer Communication - Effective communication between the Cook's commercial technician and restaurant staff and management is crucial. To enhance the communication process, Cook's uses Service Record Notebooks and Sanitation Reports. These also help prevent potential health, legal and financial problems associated with pest infestation.

Quality Assurance - Corporate support is available in addition to the service provided by the local District office. The Cook's Customer Care Center continually conducts quality assurance and customer satisfaction surveys. Surveys are evaluated and situations needing action receive additional Corporate involvement. This helps ensure quality and reinforces Cook's emphasis on exceptional service.

Cook's offers the strongest guarantee in the industry. As with all of our services, customer satisfaction is assured by our money-back guarantee!